When you hire a moving company, you expect your possessions to be treated with the utmost care. Unfortunately, accidents can happen, and if your property is damaged during the move, you may be entitled to compensation. Knowing what to do in such a situation is essential for getting the reimbursement you deserve. If your items are damaged during the move, it's important to take action immediately.
The moving company must acknowledge your claim within 30 days and either deny or resolve it within six months. If they refuse to reimburse you for your losses, you may want to file a complaint with the Better Business Bureau or even take your case to small claims court. Moving companies have specific insurance that covers damage. If you raise your voice when the damage occurs, take pictures and file a claim with the moving company, you should receive fair compensation for the accidents.
If you have taken out external moving insurance, it's essential to file a claim quickly in order to get reimbursed. The longer you wait to file a claim, the less likely you are to be compensated for damages. You can also contact your home insurance company if they covered you during your move. Interacting with the claims department can be stressful, as you'll need to “demonstrate the responsibility of your moving company for the damages you suffered during the move”.
If the staff of a moving company damages your wall (or causes any other property damage) during the move, make sure to include it on your damage claim form when the move is complete. Additionally, if any of your belongings are damaged during transit, make sure to document it with photos and video evidence as soon as possible. When filing a claim with a moving company, it's important to be aware of all of your rights and responsibilities. Make sure that you understand all of the terms and conditions of their insurance policy before signing any documents.
Additionally, keep all of your receipts and documents related to the move in case they are needed for evidence in court. It's also important to remember that filing a claim with a moving company can be a lengthy process. Be patient and persistent when dealing with them and don't give up until you get fair compensation for any damages that occurred during the move. In conclusion, if your property is damaged during a move, it's important to take action right away in order to get fair compensation for any losses incurred.
Make sure that you understand all of the terms and conditions of their insurance policy before signing any documents and keep all of your receipts and documents related to the move in case they are needed for evidence in court.