What to Do When a Moving Company Fails to Deliver on Time

When you hire a moving company, you expect them to deliver your items on time and as promised. But what happens if they don't? The first step is to check the terms of the contract you signed with the moving company, especially if you are using their long distance moving services. Most reputable companies will offer a “move-in day” or “delivery day” reimbursement if they fail to deliver on time. If the contract states that they should have arrived before a certain time, then it's time to contact the moving company for an explanation. Try to reach out to them by phone and email, and if you can't get a response, wait a full day before taking further action.

When you do get in touch with them, introduce yourself calmly and explain the details of your expected arrival date. It's important to remember that your contract must be completed with all the unique details of your move and filled in ink to avoid any changes. If you're in a hurry, you can opt for a full-service last-minute moving provider who can handle your move the same day. However, these companies often add extra fees and charges that make your move more expensive in the long run. If you're moving to a neighboring state, you can expect your belongings to be delivered between 1 and 7 days after the date of the move.

For long-distance moves, delivery usually takes 2 to 22 days from the date of the move. Make sure to let your moving team know that you're not happy with their delay. You can also track your shipment in real time using GPS technology. To get an idea of what a normal price for your move is, get several quotes from competing companies in your area. Be wary of companies that charge more than 20% of the total price of your move as a down payment or arrive at the last minute on the day of the move. Thoroughly researching all the moving companies before signing a contract can help ensure that you only work with reputable ones.

Geoffrey Dilworth
Geoffrey Dilworth

Infuriatingly humble introvert. Proud tv trailblazer. Amateur bacon advocate. Wannabe web fan. Friendly social media aficionado.